Privacy Policy

Protecting Your Privacy

At Danaos Travel, protecting your personal data is a fundamental part of the trust our customers and business partners place in us.

We are committed to processing personal information responsibly, transparently and securely, in full compliance with the General Data Protection Regulation (EU) 2016/679 (GDPR), applicable Greek legislation including Law 4634/2019, and internationally recognised data protection practices.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, contact us or use our services.

Who We Are

Danaos Travel is part of The Danaos Group, providing Integrated Destination Management Solutions for Greece.

Through our specialised destination management, transportation and hospitality services, we support international tour operators, online travel companies, wholesalers, group specialists and MICE professionals throughout Greece.

If you have any questions regarding this Privacy Policy or the processing of your personal data, you may contact us using the details below.

Danaos Travel

8, Makedonon Str., Mavili Square, GR-115 21, Athens, Greece

Telephone: +30 211 4117601

Email: it@danaos.travel

What Information We Collect

Depending on your interaction with Danaos, we may collect the following categories of personal information.

Personal information: full name, email address, telephone number, postal address, country of residence, company information, booking and reservation details, and payment-related information where applicable.

Technical information collected automatically when you visit our website: IP address, browser type, device information, operating system, pages visited, website interactions, session duration, and cookie and analytics information. This helps us improve website performance, security and user experience.

How We Use Your Information

Your personal information is processed only where there is a lawful basis to do so. Depending on your relationship with Danaos, your data may be used to:

• Process bookings and reservations

• Deliver destination management services

• Arrange accommodation, transfers, excursions and travel-related services

• Respond to enquiries and customer support requests

• Communicate operational or travel information

• Improve our products and services

• Send newsletters or marketing communications, where permitted or with your consent

• Meet legal, regulatory and contractual obligations

Business Partners and Travel Trade

Danaos works extensively with international tour operators, travel agencies, online travel platforms, wholesalers and other tourism partners.

In many cases, personal data is provided to Danaos by these partners exclusively for the purpose of delivering contracted travel services. Such information is processed only to fulfil the agreed services and in accordance with applicable contractual obligations, GDPR requirements and internationally accepted standards for data protection.

Legal Basis for Processing

Depending on the purpose, Danaos processes personal information based on one or more of the following legal grounds:

• Performance of a contract

• Compliance with legal obligations

• Legitimate business interests

• Your consent, where required

Who We Share Your Information With

To provide our services efficiently, we may share relevant personal information with trusted partners involved in delivering your travel arrangements. These may include:

• Hotels and accommodation providers

• Airlines

• Transportation providers, including Transfers2Sun

• Excursion providers

• Aurenza Hospitality

• Payment providers

• Technology partners

• Public authorities, where required by law

Information is shared only where necessary and only for the purpose of delivering the requested services.

International Data Transfers

Where necessary for the provision of travel services, personal information may be transferred outside the European Economic Area.

Whenever such transfers occur, Danaos ensures that appropriate legal and technical safeguards are in place to protect your personal data in accordance with GDPR requirements.

Data Security

Protecting your information is a priority. Danaos applies appropriate technical and organisational security measures designed to protect personal data against unauthorised access, loss, misuse, alteration or disclosure.

Our systems are continuously monitored and updated to maintain high standards of information security.

Data Retention

We retain personal information only for as long as necessary to deliver our services, fulfil contractual obligations, meet legal, tax and accounting requirements, resolve disputes and protect our legitimate business interests.

Once personal information is no longer required, it is securely deleted or anonymised.

Your Rights

Under the GDPR, you have the right to:

• Access your personal information

• Request correction of inaccurate data

• Request deletion of your personal information

• Restrict processing

• Object to processing

• Request data portability

• Withdraw your consent at any time, where applicable

• Lodge a complaint with the Hellenic Data Protection Authority at www.dpa.gr

To exercise any of these rights, please contact us using the details provided below.

Our website uses cookies and similar technologies to improve functionality, analyse website performance and enhance your browsing experience.

Most web browsers allow you to detect when cookies are being used and to disable them, although disabling cookies may prevent parts of the website from working as intended.

Third-Party Websites

Our website may contain links to external websites. Danaos Travel is not responsible for the privacy practices or content of third-party websites.

We recommend reviewing the privacy policies of any external websites you visit.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in legislation, technology or our business operations. The latest version will always be available on this website.

If you have any questions regarding this Privacy Policy or the processing of your personal information, please contact us.

Danaos Travel

8, Makedonon Str., Mavili Square, GR-115 21, Athens, Greece

Telephone: +30 211 4117601

Email: it@danaos.travel

The Danaos Group

Integrated Destination Management Solutions for Greece

Three Specialized Companies. One Trusted Partner.